Making People Count : How to measure the ROI on Human Capital

Making People Count: How to Measure the ROI on Human Capital is a practical and comprehensive guide for HR professionals, business leaders, and anyone looking to unlock the true value of people in organizations. This book demystifies HR Analytics and provides a clear roadmap to measure, interpret, and communicate the Return on Investment (ROI) of Human Capital with confidence and impact.

Packed with 350+ HR metrics, real-world business scenarios, predictive analytics techniques, AI & ChatGPT applications, data storytelling methods, and ready-to-use algorithm samples, the book serves as a hands-on toolkit for modern HR decision-making. It covers the entire employee lifecycle—from Recruitment to Retention—offering clarity on what to measure, why it matters, and how it drives business outcomes.

Written by Ramesh Ranjan, a highly regarded HR leader, executive coach, and academic with over four decades of experience—including leadership roles across global organizations—the book reflects deep expertise and practical wisdom. With endorsements from HR legend Dave Ulrich and rich insights built over years of consulting, teaching, and mentoring, Making People Count is an essential resource for HR professionals seeking to elevate their impact through data-driven strategies.

Description

About the Book:

Its a comprehensive guide that delves into the heart of Human Resources, offering practical insights, innovative tools, and a roadmap on HR Analytics to measure the Return on Investment (ROI) of Human Capital.

Key Highlights:

  • A foreword by HR Guru – Dave Ulrich
  • 350+ HR Metrics @ every stage of the Employee Life Cycle. Recruitment to Retention
  • Business Impact HR Metrics
  • 25 Business challenges and the HR Metrics to measure
  • HR Analytics tools
  • HR Analytics thro Story Telling
  • Targeted personalized HR
  • Correlation of HR Variables
  • Predictive Analytics
  • AI & ChatGPT in HR Analytics
  • Sample algorithm code for easy understanding
  • Data Privacy & Ethics
  • Practical Examples

About the Author:

  • Selected in the MG 25 India Coaches group by Dr Marshall Goldsmith.
  • Selected by Silicon India Magazine as SI Top 10 Prominent Leadership Coach 2023
  • A Mentor at E-Cell, IIT Bombay for the 26th edition of Eureka! – Asia’s largest business model competition and help nurture startups and innovative ideas to build enterprises.
  • 4 decades of experience in Human Resources Management
  • Ex VPHR in Schneider Electric India, leadership positions in American Power Conversion (APC), Chevron Texaco/Caltex India, Praxair India, Co Systems India, Indian Herbs & ITI.
  • Mentor and Advisor to a couple of Startups, Executive Coach to CEO and CXO’s
  • Currently Professor (HR) at IFIM School of Management and visiting Professor at WE School,
  • NMIMS, ISME, Jain University, XIME & Christ University in Bangalore. Visiting Professor @ Prague University of Economics & Business, Czech Republic.
  • Ex Content Management Partner for IIM Bangalore-NAASCOM Leadership Resource Centre
  • Ex Vice President & Secretary of NHRD Bangalore Chapter, member of the India HR Council of the AMCHAM, New Delhi, Member of the Roundtable of HR Directors of Petroleum Companies, and Member of the India HR Council of Conference Board.

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