Privacy Policy

Last Updated: 20 December 2025

Virtual HR Labs (“VHR Labs”, “we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit https://vhrlabs.com, purchase our digital products, use our virtual HR advisory services, participate in online surveys, or interact with our platforms, tools, AI advisors, and communities.

This policy is designed to comply with:

• General Data Protection Regulation (GDPR) (EU & global best practice)
• Information Technology Act, 2000 (India) and applicable rules
• Other applicable data protection laws, where relevant

1. Data Controller

For the purposes of GDPR, Virtual HR Advisor Labs / Virtual HR Labs is the Data Controller of your personal data.

Contact:
Website: https://vhrlabs.com
Email: vhrlabs@gmail.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

1. a) Identity & Contact Data

• Name
• Email address
• Phone number
• Organization name
• Job title or role

1. b) Account & Transaction Data

• Account login details
• Digital product purchases (eBooks, tools, templates, courses)
• Billing information (processed securely via third-party payment gateways)

1. c) Service & Interaction Data

• Virtual HR advisory interactions (human and AI-assisted)
• Support communications
• Community participation
• Survey responses (anonymous or identifiable, depending on design)

1. d) Technical & Usage Data

• IP address
• Browser type, device information
• Pages visited, usage patterns
• Cookies and similar technologies

3. Lawful Basis for Processing (GDPR)

We process your personal data under one or more of the following lawful bases:

• Contractual necessity – to deliver products and services you request
• Consent – for newsletters, surveys, marketing communications
• Legitimate interest – improving services, analytics, security, fraud prevention
• Legal obligation – compliance with applicable laws and regulations

You may withdraw consent at any time.

4. How We Use Your Data

We use personal data to:

• Deliver digital products and virtual HR advisory services
• Operate AI tools, HR analytics, and benchmarking services
• Process payments and manage accounts
• Conduct surveys, research, and insights (often in anonymized form)
• Communicate updates, insights, and marketing (opt-out available)
• Improve platform performance and user experience
• Ensure security and prevent misuse
• Meet legal and regulatory obligations

5. Surveys, Research & Analytics

When you participate in surveys or research:

• Participation is voluntary
• Responses may be aggregated and anonymized
• Personal identifiers are removed where possible
• Published insights and reports do not identify individuals without explicit consent

6. AI-Enabled Services & Advisory Disclaimer

Some services use AI-assisted tools and digital advisors.

• Outputs are informational and advisory in nature
• Not a substitute for legal or statutory advice
• Users remain responsible for decisions based on insights provided

Data shared during advisory interactions is treated as confidential.

7. Cookies & Tracking Technologies

We use cookies to:

• Enable essential website functionality
• Analyze usage and performance
• Improve personalization and experience

You can manage or disable cookies via your browser settings.
Some features may not function properly if cookies are disabled.

8. Data Sharing & Third Parties

We do not sell your personal data.

We may share data with:

• Trusted service providers (hosting, payments, analytics, email tools)
• Professional advisors and consultants under confidentiality obligations
• Authorities where required by law

All third parties process data under strict data protection agreements.

9. International Data Transfers

Your data may be processed or stored outside your country of residence.
Where data is transferred internationally, we ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Contractual and technical protections
• Industry-standard security measures

10. Data Retention

We retain personal data only for as long as necessary to:

• Deliver services
• Comply with legal and contractual obligations
• Support analytics and research (in anonymized form)

11. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Requests can be sent to vhrlabs@gmail.com

12. Security Measures

We implement appropriate technical and organizational safeguards, including:

• Secure hosting and encryption
• Access controls
• Regular security reviews

No system is 100% secure, but we take reasonable steps to protect your data.

13. Third-Party Links

Our website may contain links to external websites or tools.
We are not responsible for their privacy practices and encourage reviewing their policies.

14. Children’s Data

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect their personal data.

15. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date.

16. Contact Us

For privacy-related questions or requests:

Virtual HR Advisor Labs / Virtual HR Labs
Website: https://vhrlabs.com
Email: vhrlabs@gmail.com